Terms & Conditions

MIPEC is trademark of company P2J Technology s.r.o. The company P2J Technology s.r.o.(Czech Republic ID-Nr. 28826698, VAT-Nr. CZ28826698) residing in Dolni Roven 153, 53371 Dolni Roven, Czech Republic (hereinafter the „Seller“) provides its purchasers (hereinafter the „Purchaser“) with goods and services in the range of a valid catalogue, www.mipec.eu e-shop product menu as well as other websites provided by the Seller. Furthermore according to the action bid and individual quotations resulting from business dealings. The actual availability of industrial producer goods supplies offered by the Seller and information about provided works and services are on request. For more contact and Seller ́s details, especially shop address, see Contacts.

The Purchaser can be either a consumer or a corporation. Definition of both is determined by valid legislative of Czech republic. The legal relationship between the Purchaser and the Seller are governed by the valid legislative, in particular Law No. 89/2012 Coll. – Civil Code.

Ordering goods and fulfillment of the order

The Purchaser can order goods or services on-line in e-shop www.webshop.mipec.eu. Orders via Customer Service by e-mail to info@mipec.eu, in written form (by post), as well as by phone +420 463 034 367, are accepted. Displayed e-shop product photos are illustrative only.

The Seller´s offer provided at www.mipec.eu represents a proposal of a purchase contract for the Purchaser. The conclusion of the purchase contract is fulfilled by sending an electronic order, order by phone or in written form which acceptance the Seller confirms to the Purchaser by sending an electronic or written order confirmation. The valid version of the “Trading Conditions” is a part of the confirmation, by confirmation of the order the Purchaser agrees to these Trading Conditions. The contract conclusion is in English language.

Marketed and published discounts are valid until stock is sold-out. It is not possible to combine it with other discounts.

The Purchaser has to specify properly type and quantity of requested goods or services according to the valid catalogue or individual quotation offered by the Seller. Each order of product type that does not match the Seller's standard offer, is revised by technician who informs the Purchaser afterwards.

The purchaser is obliged to mention the correct shipping and billing address. The corporation is obliged to mention its full corporate name, shipping and billing address, ID, VAT No., e-mail and phone number.

Each accepted order is automatically assigned by a unique „Order number“. The order acceptance is confirmed by sending an electronic order confirmation to the Purchaser immediately the order is received.

The order delivery time depends on the current stock level. The Seller reserves the right to change the delivery time. The order is dispatched according to the Purchaser's requirements: at once or part by part.

The available items can be delivered immediately. The stock-out items are delivered as soon as available until the order fulfilment. The delivery fee for the second shipment is for free. If the customer requires more than two shipments, the delivery fee for goods dispatched in addition will be paid by customer. All order items are recorded as long as they are handled.

Prices and payment methods

All prices presented at www.mipec.eu are current and valid. Those prices are excluding VAT. Purchaser without VAT has to pay aditional 21% VAT. Delivery fee, it means packing, forwarding and insurance, is excluded. Special prices are valid untill stock is sold-out or temporarily in the course of advertising campaigns.

The Purchaser obtains the goods for the prices valid at www.mipec.eu at the moment of placing the order or for the special offer prices. The corporation obtains the goods for the prices agreed on in the purchase agreement.

The payment methods are such as follow in bank transfer or by credit cards, including PayPal.

The Seller is not responsible for the Purchaser´s or a third party consequences cause by delayed delivery because of the Purchaser late payment . Goods remain a property of the Seller until the receipt of payment is confirmed.

In case the pre-payment is not received within 30 days without giving the reason, we reserves the right to cancel the order.

Shipment methods

On-line order enables the Purchaser to pick up the goods personally in our shop. This service is free of charge.

The seller charges the real transport costs individually according to the chosen delivery method, packing dimensions, weight and country of final destination. Goods are delivered by express transport, considering the Purchaser´s choice.

The delivery costs are mentioned in the ordering form.

The goods are delivered without any customs formalities in all EU member states. When the goods are shipped to a destination outside the EU, the Seller will provide the essential export customs formalities. Import customs formalities required in the final destination provides the Purchaser himself.

Cancellation of the order

Consumer:

In the case the contract is made distantly (not in the shop of the Seller in person) the Purchaser has a right to back out of the contract within 14 days period from the contract has been made or: a) the delivery of goods or the pickup, b) the taking-over the last part supply of the order c) the first goods supply of the long-term even sale plan agreed on by both the Purchaser and Seller. Time limits are calculated from the day following that event.

Consumer is obliged to clearly inform the Seller about his back out of the contract within 14 days period. The information may be sent in a written form by post or by e-mail. The Seller accepts the order cancellation by sending an electronic or written confirmation to the Purchaser immediately the form is received.

The Purchaser is obliged to send or deliver received goods personally back to the Seller within 14 days period from the contract back out acceptance.

The Seller is obliged to refund the Purchaser all spendings for the acquisition of goods without delay, including the delivery costs agreed on by confirmation of the order. The costs of the goods return back to the Seller are paid by the Purchaser.

The Seller is not obliged to return received payments to the Purchaser before the goods are received by the Seller or an evidence that goods were sent back is proved.

After the deadlines mentioned above are the Seller and Purchaser allowed to cancel the contract partly or wholly on the basis of a written agreement.

Corporation:

The back out of the contract is possible only on the basis of the written agreement which is signed by both (the Seller and Purchaser) according to the valid legislative.

In the case the Seller has already ensured the goods for the order fulfillment beyond dispute, he has the right to charge a penalty for the order cancellation of at least 25 per cent of the total price excluding VAT.

The Seller reserves the right to make an appropriate changes in the deliveries with reference to the supplier / producer product range, price or delivery time changes,

Guarantees

Returning Items

If you are not entirely satisfied with your purchase, you can return the item(s) to us within 14 days.

You can choose between a refund, an exchange or store credit. Return delivery postage will only be refunded if you send a copy of the receipt indicating the cost of return via email to info@mipec.eu

We want to advise you that we can only refund the shipping costs in cases that concern our 2-year guarantee. Please use the cheapest shipping method available. When it arrives at the warehouse you will receive an email of confirmation and they will deal with your request the next days.

The returns procedure will take approximately 3-4 weeks.

Please make sure to enclose a copy of the orginal invoice when returning an item. When returning a faulty item, please enclose a brief description of the defect and state as to whether you would like an exchange item or we should repair the item. Please return your items to:

P2J Technology s.r.o.

Dolni Roven 153

53371 Dolni Roven

Czech republic

tel: +420 463 034 367

e-mail: info@mipec.eu

Items excluded from our return policy:

- Items manufactured according to customer specification, including customised items and items personalised in any way
- Products in electronic form that have been downloaded from the web
- Spares & replacement parts

Other provisions of the Terms & Conditions

The Seller does not provide goods of doubtful origin, second goods or goods with an expired warranty period.

By confirmation of the order or by conclusion of the purchase order the Purchaser agrees to these Trading Conditions. Any objections must be stated clearly and distinctly in written form before the order confirmation. The Seller will discuss them with the Purchaser.

By registering at www.mipec.eu or by communication of personal data by telephone, in written form or in person at the shop, the Purchaser agrees to their storing in the Seller´s database in order of subsequent use for marketing purposes (the offer of products and services, including the sending of a commercial information in electronic way according to Act  No. 480/2004 Coll.) for a period until consent is canceled. The Seller agrees not to disclose this information to any other entity and to treat all data provided in accordance with Act No. 101/2000 Coll. - Protection of Personal Data with the exception of the third parties providing the Purchaser another services such as trasport or payment process. The Purchaser acknowledges that provision of data is voluntary, that his consent can be appealed at any time by telephone, in written form or electronically.

The Seller fulfills the obligation of the supplier in accordance with the Waste Act No. 185/2001 Coll., with EU Directive 2002/96/EC about electronic waste, and is registered in the collective system REMA.

These Trading Conditions are valid from January 1st, 2015